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#1 |
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Registered User
Join Date: Dec 2004
Location: Long Island, NY
Posts: 67
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I forwarded myself an email this morning from my yahoo account to one of my domains here only to find it had bounced as having a blacklisted URL in it. I am able to send the same email to other accounts not located on BlueWho servers. Who blacklists URLS? Is it something BlueWho did? How would this be lifted? The URL in question is from a site that I do business with on a weekly basis. Below is a snip from the bounce:
<calendar@liblues.org>: 72.34.51.237 failed after I sent the message. Remote host said: 550-Blacklisted URL in message. (reverbnation.com) in [black]. See 550 http://lookup.uribl.com. Thanks for any info you can provide... |
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#2 |
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BlueWho Staff
Join Date: May 2007
Posts: 839
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There are checks in place on all our servers to prevent emails from blacklisted IPs or containing blacklisted URLs from reaching the server. Who blacklists them? These are various third party RBLs, one of which is listed at the end of the bounce you copied.
How would this be lifted? You'll need to submit a ticket and provide all necessary account info alongwith the bounce message with _full_ headers if you want to remove these checks from your domains OR contact the RBL directly to whitelist the URL/IP in question.
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John Technical Support BlueWho.com Submit support tickets at the helpdesk Submit sales queries via the forums or helpdesk Submit billing queries at the helpdesk Update billing information via the billing system Last edited by JohnBW : 07-29-2010 at 02:05 PM. |
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#3 |
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Registered User
Join Date: Dec 2004
Location: Long Island, NY
Posts: 67
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Thank you , I will do so.
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#4 |
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BlueWho Staff
Join Date: May 2007
Posts: 839
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No problem.
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John Technical Support BlueWho.com Submit support tickets at the helpdesk Submit sales queries via the forums or helpdesk Submit billing queries at the helpdesk Update billing information via the billing system |
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